Shipping policy

Kicks One Six — Shipping & Local Delivery Policy

Order Processing

All orders are processed within 1–3 business days after payment confirmation, excluding weekends and holidays.

During new product releases, holidays, or periods of high order volume, processing may take longer. Customers will be notified of significant delays.

Nationwide Shipping

Kicks One Six offers shipping throughout the United States to eligible destinations.

Shipping costs are calculated at checkout based on your order, package details, destination, and available shipping services.

Shipping charges will be displayed before completing your purchase.

Shipping & Delivery Times

Estimated delivery times depend on the shipping service selected at checkout and the destination.

Please note that our 1–3 business day processing time is separate from the carrier’s estimated shipping time.

Once your order has shipped, you will receive a shipping confirmation and tracking information when available.

Carrier delays caused by weather, holidays, or other circumstances outside our control may affect delivery times.

Local Delivery

Kicks One Six offers local delivery to eligible customers in the Akron and Cleveland, Ohio areas.

Local delivery availability and fees are determined by the delivery address and options displayed at checkout.

After placing an eligible local delivery order, customers may be contacted to coordinate delivery details.

Arranged Public Meetups

For customers who prefer to receive their purchases in person, Kicks One Six may offer arranged public meetups at approved locations.

Meetup locations and times must be confirmed directly with Kicks One Six.

Our private fulfillment address is not open to the public. Customers should not visit any address associated with our business unless it has been specifically confirmed as an authorized pickup location.

Public meetup arrangements are subject to availability and must be confirmed before pickup.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping and delivery information at checkout.

If you notice an error in your order information, please contact Kicks One Six as soon as possible.

Additional shipping charges may apply if an order must be reshipped due to an incorrect address provided by the customer, except where prohibited by law.

Lost, Damaged, or Missing Packages

If your package arrives damaged, is missing items, or does not arrive as expected, please contact Kicks One Six with your order number and details of the issue.

We will review the situation and assist with an appropriate resolution, including contacting the shipping carrier when necessary.

Nothing in this policy limits any rights or remedies available under applicable law.

Contact Us

For shipping questions, delivery arrangements, or assistance with your order, please contact Kicks One Six through the official contact information provided on our website.

Thank you for shopping with Kicks One Six.

More Than Just Kicks.